At QuranSeekers.com, we are committed to providing high-quality Quranic education and resources. We strive to ensure our students are satisfied with our services. However, we understand that issues may arise. This Refund Policy outlines the conditions under which refunds may be granted.
💬 Refund Eligibility
- Trial Classes: We offer free or discounted trial classes. No refunds apply to these.
- Monthly Subscriptions: Refunds for prepaid monthly classes are only available within 7 days of the subscription start date, and only if no more than 2 sessions have been attended.
- Digital Products: Purchases of downloadable materials or e-books are non-refundable once downloaded or accessed.
💬 Refund Process
To request a refund:
- Email us at support@quranseekers.com within the eligibility period.
- Include your name, transaction ID, and reason for the refund request.
- Refunds (if approved) will be processed via 2Checkout (Verifone) and may take 5–10 business days.
⚠️ Non-Refundable Situations
- Missing scheduled classes without notice.
- Late cancellations.
- Services partially consumed but not completed due to student's decision.